Small Businesses

If you need help identifying the key actions for your business, or help in delivering a project, K Hulse Consulting can help with your business planning and delivery. With the customer in mind, we can help with refining the customer offer and identifying the key elements that make your business stand out as well as ensuring your business commercially makes sense. Once you’re happy with the offer, we can help you develop an action plan to focus on your key priorities to drive your business forward.

Take a look at just some of the areas we can help with below.

Business Planning

When was the last time you took a step back and revisited your business plan? Are your goals still valid? Do your key priorities still resonate? Do you have lots of ideas and you’re not sure what to focus on first?

K Hulse Consulting can help with your business planning by providing a complete business plan including:

Your Offer

Do you know which services or products are working for you from a commercial perspective? Do you know which products support your key brand messages?

We can help you understand where the value in your customer offer is by analysing sales, costs, highlighting customer insights and by summarising competitor and market trends.

Project Management

Do you have a project you need to implement, but don’t have either the time or the expertise? Do you have a new product or service you’d like to launch but need to focus on business as usual?

Having dedicated support from a freelancer who can focus on developing a project plan and deliver it can help turn plans into action.

Your Processes

Customers are seeking convenience more than ever, but do your processes offer your customers an easy way of working with you, and do they optimise your time effectively?

We can look at your business processes to improve your customer experience and to make them more effective for you as a business.

Digital Customer Experience

Do you know how customers start thinking about and researching what you offer? Have you considered the customer journey from how you appear when customers browse online to sales conversion?

Reviewing your digital presence can ensure you’re featuring content that is relevant to your customers and your business plans.